Refund Policy

Mal País Chef Nativo
Last Updated: June 2026

 

 

At Mal País Chef Nativo, every dining experience is carefully planned and prepared using fresh, high-quality ingredients purchased specifically for each reservation. For this reason, our refund policy is as follows:

 

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Refund Eligibility

Cancellations More Than 48 Hours Before the Event

 

Reservations canceled more than 48 hours before the scheduled service may be eligible for a refund of the deposit, provided that no ingredients, supplies, or products have been purchased specifically for the event.

If purchases have already been made in preparation for the reservation, the deposit will be non-refundable.

 

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Cancellations Within 48 Hours of the Event

 

Reservations canceled less than 48 hours before the scheduled event are not eligible for a refund. This policy reflects the costs associated with purchasing fresh ingredients, event planning, scheduling, and preparation.

 

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Rescheduling

 

Requests to reschedule a reservation are subject to availability and should be submitted as early as possible. Approval of any date change is at the sole discretion of Mal País Chef Nativo.

 

 

Exceptions

 

In the event of extraordinary circumstances or force majeure, Mal País Chef Nativo may review each case individually and, at its sole discretion, offer an alternative solution, such as rescheduling the service.

 

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Acceptance of the Refund Policy

 

By submitting a reservation request and paying the required deposit, the client acknowledges that they have read, understood, and agreed to this Refund Policy.